Effective Date: September 21, 2026

Thank you for choosing Jerky Werks by JMMK. We carefully package each order to ensure your jerky arrives fresh and in good condition.

Shipping Policy

We currently ship orders within the United States.

Orders are typically processed within 1–3 business days after payment is received. Orders placed on weekends or holidays will begin processing on the next business day.

Once your order has shipped, you will receive tracking information when available.

Shipping Delays

Delivery times are estimates and may vary due to carrier delays, weather, holidays, or other circumstances outside of our control. Jerky Werks is not responsible for delays caused by the shipping carrier.

Incorrect Shipping Information

Please make sure your shipping address is correct before completing your order. We are not responsible for packages delivered to an incorrect address provided by the customer.

If a package is returned to us because of an incorrect or incomplete address, additional shipping charges may apply to resend the order.

Lost or Stolen Packages

Once an order has been marked as delivered by the shipping carrier, Jerky Werks is not responsible for packages that are lost or stolen after delivery.

If your package shows as delivered but you cannot locate it, please first contact the shipping carrier and check with household members or neighbors.

Damaged Packages

If your package arrives damaged, please take photos of the package and product and contact us within 48 hours of delivery. We will review the situation and work with you on an appropriate resolution.

Food Products & Returns

Because our products are food items, all sales are final and we cannot accept returns or exchanges.

If you receive an incorrect, damaged, defective, or otherwise compromised product, please contact us within 48 hours of delivery.

Depending on the circumstances, we may provide a replacement, store credit, or refund.

Order Changes & Cancellations

If you need to change or cancel your order, please contact us as soon as possible. We can only modify or cancel orders before they have been processed or shipped.

Contact Us

For questions regarding an order, shipping, or a potential refund, please contact Jerky Werks by JMMK through the contact information provided on our website.

JERKY WERKS BY JMMK
THE CRUNCH YOU CRAVE.